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The Vault Cannabis Seeds Store is listed as "green" at the SeedFinder. This means we absolutely can recommend this seedbank.
Super good bank. I’ve ordered several times and without doubt they are my overseas favorite. Polite customer service kept me in touch, delivered the exact product I wanted and used the correct way to get them to me. They keep impressing and that’s why I’ll be upping my frequency of orders for my fav breeder and more. A+
Took less than 2 days to receive the delivery, packaging undamaged.
With Phoenix Seeds through The Vault, buy a 10 pack and get a 10 pack free, so 10 free White Widow for buying 10 pack of Blueberry, and a freebie For every 25 spent is excellent.
Out of 11 seeds germinated so far 8 out 10 Blueberry popped and the free Barney OG Kush also popped.
That % of success rate I'm happy with, any less I'd be moaning.
Not given up on the 2 that have yet to pop though so fingers crossed.
Faultless customer service, friendly, helpful and most importantly the quality of the seeds are amazing. 100% germination, no duds in the order.
Really bad. No seeds have arrived. And they are now uncontactable. They don’t reply to emails or phone calls. I’ve lost my money basically. Go somewhere else
I purchased some seeds from the vault on Monday 23rd January, paid by card and was happy chappy as received an invoice for my order, but i still haven't received any confirmation of postage I have tried to phone them, I've left a message, I've emailed them, I've text them on the number provided, yet no one has answered me, and I'm very disappointed and feel frustrated that I have been cheated out of money.. I have been on their Facebook account and I see a few other people are having the same problem..
Stay away if you're from Norway! Package was intercepted, and inquiries to costumer 'support' was responded to with "yeah, let's give it another week, buddy". Eventually they sent a new one which also didn't arrive. Waste of BTC.
Prices you see don't include VAT.
I am absolutely blown away by the customer service of The vault!
Had a lovely email about my order which didn’t need to be sent （and wouldn’t of been by others） explaining that they had to change my order ever so slightly, i mean slightly. They apologised and sent me a couple freebies for my trouble, 100% the best customer service out there 👍🏻
Delivery was fast considering it came from Spain. It was also really well packaged.
The website has an excellent selection of everything you could possibly need at a very reasonable price.
I’ll definitely be sticking with The Vault ❤️❤️
DO NOT USE THIS SEEDBANK , they use every excuse available and customer service is trash, ive been waiting 14 days and no order ,they blame brexit and the corona for delays keep hold of ya money and I won’t get a refund for at least 4 weeks that are jokers
The Vault is in a league of its own.
I purchased via three different seed banks when covid locked down NZ in March '20, first one to arrive - the Vault. Reorder in September and in less than 10 days of ordering the package is stealthy delivered. Not only provide the best range, with the best prices and the best specials but have the best stealth packing system...awesome team, legends!
Numerous orders over several years. Absolutely zero problems. Great selection, price, promotions, discreet/reliable shipping. There are no customer service personnel better than The Vault.
I love The Vault! They have always sent what I ordered & it was always a great delivery time! The seeds I have gotten have always been great genetics and The seeds have always been labeled correctly for strains/breeders! Overall I have always been happy with my results!
Everything fine except the most important part-seeds. Out of 9 seeds only 1 germinated.Im not new in this business so be careful what company You chose.
There was a problem using credit cards on their end but they worked it out and sent me extra freebies for my time. very impressed. have ordered a second time because of that.
Had issue with royal mail, Long story short the guys after contacting them were excellent and professionally Im now a customer for life
Great service with quick delivery
Excellent service and viable seeds quick delivery
great people my favorite seed bank
Very satisfied,seeds come in original breeder packs so you can have 100% good quality seeds..highly recommended
Amazing fast service, would recommend to everyone and will definitely be buying from these guys again.
Great company! Very fast! Awesome customer service! Will order again! This is one of the companies that actually return emails. Also, they had a very good memorial day sale and I was given multiple free seeds with my order and not just any free seeds either, they were really good strains from really good breeders. The Vault is my new go to #1 seed bank
Absolutely would reccomend the vault. They?re 100% legit and ship fast, my order swept through customs with ease and came discretely packaged. They have a good range and sweet prices, the freebies are a nice touch. Customer service is stellar. You get exactly what you order with this seedbank and I wouldn?t reccomend anyone else.
Contacted customer service with some questions, told I was in good hands and less than 2 weeks had my seeds.Further day and looking at sprouting seeds, very happy and will continue to shop there.
Best seeds store Ive tried so far they have by far the biggest selection from amazing breeders Ive ever seen. They got the cheapest prices around and customer services is lovely and quick to answer. International shipping is fast and free if your orders is over 100£ ! Always receive my orders in Canada in 10 days or less.
Everything arrived in just a couple weeks. I?ll use this seed bank again
The Vault Seeds will always be STIGGYs Choice Excellent service and speed of delivering and Great friendly service.
The Vault and its staff are truly the friends of the grower community. Every question I had was answered promptly and honestly. I would recommend The Vault and their product to everyone. Great Products, Great Service 10 Stars. Neil B Australia
Great customer service. They saw I was having a problem and called me. The great service makes up for few freebies.
I tried orders with seedsman they denied receiving my visa payment but my bank said they have robbed me of 350 bucks seed city gave wrong bank transfer details but said they were correct.So ordered at the vault bank transfer NOT ONE PROBLEM and Cameron is a true champ gave me a few extra beans on top of my freebies a pleasure to deal with.Excelent communication and theres no bullshit involved.I didnt use them 1st up because they couldnt do visa payment at the moment and the other could but ripped me off.The vault is the only shop I will use in future.Cameron and the crew Thank you very much from down under.
I cant say enough good about The Vault. Th customer service is always personal and immediate and they really care about their customers satisfaction. Shipping is super fast and the seed quality is excellent. I wont shop anywhere else. I highly recommend The Vault!!!
Great service and communication. You?ll be looked after
The customer service is really excellent. They answer very quickly to all e-mails and even helped out with my special request! I received free seeds thanks to the April 20 promotion. The local post office did something wrong so I didnt receive the package the first time. Jack and Cameron continued to answer to my worried messages and finally everything worked out fine. Highly recommended seed seller.
Great customer service after small delivery issue .
Bad seeds,,,,emailed many times to complaine but have been ignored...avoid
Wanted to continue with this company,BUT my free seeds were all the same variety. Half the reason for free seeds is to try new types for minimal cost. Really felt ripped- off, and I do not wish to be disappointed if it happens again, so no more orders from THE VAULT. Customer service score can only be nil for such an act. Seed substitution of the worst type. If I wanted multiple seeds of the same type, then I would have selected them. Not even an apology or even an extra free seed of the same as compensation. Is one seed so important to loose a good customer? Sorry "THE VAULT", just plain bad business practices.
BIG THANKS TO THE VAULT SUPPORT CREW. HAD AN INCOMPLETE ORDER DELIVERED. EMAILED THE VAULT SUPPORT GUYS AND THEY RESPONDED IMMEDIATELY AND SENT THE REST OF MY ORDER POST HASTE. WE DONT MIND PEOPLE MAKING MISTAKES WHEN THEY BEND OVER BACKWARD TO FIX IT..... DO WE NOW!!! :-)
customs took my seeds. the vault replaced my order & sent me a new order free of charge. couldnt ask for more.
great site, great selection, and the customer service was top notch. Cameron was great. he made it easy. customs got the first one but they shipped me another one. got it fast and was all in breeders packs in great shape. Im a very happy customer. no reason to go anywhere else. and did I mention the free ones. cant go wrong with the vault.
Top notch all around, I still yet to use the product, but I?m sure with how their customer service was, and attentiveness to my requests-no doubt its top notch! Thank you Vault!
Brilliant! 8 working days at my door.
Great product and great service!I will be buying here again.
great, fast, shipment to usa. credit card accepted.
Very fast shipping to USA communication is top notch selection also top notch the selection drew me to the VAULT u will not be disappointed everything went AWSOME with the whole process 100% my go to now THANKS JACK????
Best customer service I have experienced from any company, not just seed banks. These guys are very responsive, answered my questions in a timely manner, wish i could buy them a beer.
the service alone is worth your patronage
They have the best Customer Service. This was the only site that I could get payment made and they called ME.
Great company. Speedy delivery and great customer service. Friendly staff would reccomend them to anyone looking to buy seeds online
Great service,best selection and shipping was fast. I definitely will order again
Great choice. Good price. Next day delivery. Not sure what more you could ask. 10/10
Brilliant, all I need in a store
Absolutely fantastic,Highly recommended to everyone these guys are the best,Im very very happy and very very impressed, youd be a fool to go through any other business,and you can use credit card which makes it a lot easier for us overseas buyers,Happy happy joy joy ,thank you!!!
Great service. Had issue with my c.c. and they called me and fixed problem over phone. 8 days to Usefully be using next time
Great customer service got xtra seeds every time iv ordered. 100% reccomend these folks
Super fast customer service and they really try to help you Fast del too
Easy to navigate website, a vast selection of seeds from top quality breeders, very competitive prices, discounts and special offers! I had an order of MANY seed packs arrive on time with one pack being incorrect (correct breeder, incorrect strain). I notified the guys at The Vault via email and within an hour I received a sincere apology about an error made by a trainee and my missing seed pack would be with me the next day. I told them it wasn?t a problem and thanks for dealing with it so swiftly! The next day (a Saturday) a unexpectedly larger parcel arrived, to my surprise a ?pick?n?mix? goody bag of numerous seeds and random bits of paraphernalia and souvenirs along with my missing seed pack. It was like Christmas! ? I?m now a customer for life!!
GDay all, firstly yall owe me a kick up the asre for taking nearly a year to write this bloody review, my bad! So I perused their website, found some souvenirs i was happy with in relation to the THC-CBD ratio. Straight up beginner so chose some easy and short things. I received an email from George in relation to a seed that was out of stock, so this gave me the chance to opted for something else. Communication with both George and Jack was appreciated and straight up genuine. Im sure as gunna use this crew next time I need souvenirs. Goodunya!
Staff so helpful and will reply to every email.
allows use of Money Orders to make purchases. This is rare. Excellent service and freebies.
All the seeds I ordered germinated within 2 days. Besides selling quality products, the customer service is incredible. If you ask advice, they are more than willing to help you. They totally hooked me up with great recommendations and seeds. Emails you send to them are answered in less than 24 hours. This team is amazing. I will definitely be using them from now on. Not to mention, their prices are extremely competitive. There are so many strains, breeders and options on their site. Dont hesitate about using them. This place is incredible.
This is by far the best seed bank I have ever dealt with if you have any questions jack is quick to respond and is very helpful its hard Getting good customer service but these guys have exceeded to always make sure things are right and to help Ill never use anyone but the vault there the best !
Still waiting on two auto bio diesel mass from advanced seeds. Customer service is almost non existent in my experience.
I can no say enough good things about the guys at the Vault... Jack was always quick with a response to any question I had... The payment was there in 8 days( ordered and shipped on march 20th received the 28th.. and 8 days after they received payment... I received my package( shipped on the 30th received on the 7th) .. all in breeder packing... thats not to shabby for snail mail.. Again I cant say enough good things about these guys and what they do!!!!! great selection and prices!!!! Yea people are going to complain because no CC or money orders. but the snail mail wasnt a problem at all!!!!! it was only 17 bucks to send the letter registered (cheapest tracked method in the states or so my little hick town post office told me anyways) and no green tape when I received my package!! :)
Excellant choice of p[roducts, variety of strains, easy seed selection prompt dispatch and delivery
This was my first order what a good experience and excellent customer services. 5 stars all the way !
Jack offers superb customer service. Package took roughly a week to arrive in the states and it came with a lot of freebies! The package looked like I ordered a shirt so its stealth and not sketchy at all. Jack always replies fast via email and he will even call you if there is a question. The seeds I got are legit. You can order seeds with confidence from "The Vault."
Best place to buy seeds , even sent me an email when the seeds I wanted were out of stock . Also had credit card problems & The Vault was incredibly patient waiting for me to resolve the long distance purchase. Quick & very discrete shipping , highly recommend.
Excellent customer service and response time. Any questions were swiftly answered, and the site has a great ease of use. Highly recommend!
You cant go wrong with The Vault! never a worry!! IOP - no bank out there "greener" - Seedfinder- put these guys where they deserve - #1.
Really BAD customer service now. Never processed order. Emailed them and they state they DONT do U.S. credit card orders any more. Nice of them to tell me that! Could have posted on site and sent email.
Paid with credit card and the seeds arrived within a week in original packaging. Will definitely be doing business with the Vault again.
Ordered late Sunday and received this morning(Tues) to my surprise. Cant find a fault to be honest. Will definitely order from here again.
I buy from Jack, it works perfectly, dont muck about with anyone else the Vault has it nailed. Thanks.
All seeds in breeder packs. Shipping was quick and effective. Prices were good and free shipping is even better. They are responsive to communications and pre-sale questions. I have 9 new varieties to try out. Bonuses were premium seeds in breeder packs as well. Other companies freebies I have gotten were unmarked and produced terrible phenotypes. I look forward to their acquisition of new brands. The Vault has been the best I have tried. Assured shipping at a reasonable rate and quality products delivered promptly make me a returning customer.
Awesome selection great prices even better customer service fast shipping no extra charge for stealth shipping its included in the shipping price. 10/10 awesome seed bank
These guys are simple amazing!!!
First time useing the vault and i must say they are super fast at shipping as well as there communication is top notch couldnt ask for better seed broker as these guys!!
Great customer service, CC options and selection.
I must Thank ALL at The Vault. I have to admit that my last order was a huge Bank "Snafu", But with a whole lot of Assistance from those at The Vault, (Jack and others), I did get my order! And just in time for a very Nice Christmas too. AND... ON Top of everything else, Jack Sent me FREEBIES for all of the Troubles, EVEN though the Troubles were NOT of The Vaults making. It was the Banks Fault. My package was very Stealthy and came very Quickly for an International delivery. Could not have been much more than a week. It was so fast I was not paying attention for my order yet. The day I decided to check on, (Track), the Shipping, it was in my mailbox!! The Vault has a huge variety of strains from some of the worlds top breeders and the Packaging is Great. I am at this moment looking at all of my New Collection. WOW! And you will find it difficult to beat or match the prices. Ive looked. I cannot say enough Good things about these guys at The Vault. Easier on the "Pocket Book" than others, Fast, Discrete, Friendly and Very, VERY, Helpful! Thanks Again Jack! Adrian
Very consideration and professional customer service, the delivery is fast and really impressive with the stealth package. Also 100% satisfied with the product!!
This company represents the pinnacle of UK pick n mix banks. I have used a few other banks in the past, all of which delivered, but the overall quality of this company and the shopping experience therein is unmatched. Superior customer service, price matching, broad selection, easy checkout and payment options and youll get your gear as fast as the mail service(s) can deliver it. I have placed orders with this bank 3 times and I can assure you that you will get what you pay for and more is you stick with these guys.
quick, caring and reliable. They make you get a warm fuzzy feeling inside, just like their product :)
Outstanding service, outstanding products, outstanding delivery. You just cant do better. I look forward to ordering each and every time due to how damn easy it is!! You always get what you need, what you want and it is on time without hitches.
I just would like to that what a wonderful place of business and kind and understand people who go out of there way to help you out no matter what problem comes up like with me not to say you will have any problems but wow what a great place of business and kind people thay made my life alot better for me now I have sunny days a head of me instead of cloudy days of aches and pains all the time thanks again Johnny Apple seed God save the Queen & SEEDS you great people who are the best allies we have , my pop was on the BB55 USS NORTH CAROLINA MY UNCLE LOST HIS LIFE IN BELGIUM IN A B17 I THINK THE WORLD OF ALL OF THOSE MEN AND WOMEN WHO SERVED AND LONDON HAVE A LOVELY EVENING REGARDS ??
great customer service fast delivery good products damn good team
Great selection of product. Fast Service. Answered emails. Great packaging. Thank you. Linda
Fantastic very personal service. Post office lost this order and Jack replaced free of charge, Cant think of any other business that wold treat us with so much respect and dignity.
The Vault is dependable. I will continue using them.
Great customer service. I had an issue ordering because of an issue with international credit card payment that the banks were causing. It was NO fault of The Vault, but I updated to Bitcoin payment method and within the business day they responded to my order repost, got my orders resolved, and they even threw in 7 FREE seeds for the troubles.( customer service was so great it really wasnt a trouble to begin with.) I ordered 8 seeds, and I got 9 free seeds so a total of 17 seeds. Would definitely recommend using this company over some of the other less reputable ones out there.
The Vault has an amazing selection of seeds at great prices. Their customer service is top notch and their shipping fast. Im endlessly amused by their stealth packaging, which unlike most seed banks they dont charge extra for! 10/10 all the way!
Always top-grade strains from trusted sources. The last order did not make it through customs to me but Jack and The Vault helped me out with a super-stealthy delivery to keep me going. They went above/beyond with their cust. service. I have tried other seed banks but The Vault is the best for me. Quality/price/service, what else do you need.
Amazing customer service with quick responses FAST discreet shipping. Great pricing. 100% germination! I have ordered from others but not with this level of service. This will now be my go to place.
Outstanding customer service! Great prices and selection. Fast delivery. Cant say enough good stuff about Jack and Team Vault. If your looking for some gear or souvenirs definitely check out The Vault.
Excellent customer service and great packaging.
Amazingly fast delivery to the US! Very nice and I love the comparative grows so we can follow and learn more about growing the strains were curious about. Im a big fan! :)
Very professional,I havent used the products yet but,I know a good thing when I see it,Im looking forward2 my success &doing business with the Vault in the future,you guys are sweethearts Thanks again Theresa
Jack is the best! The Vault truly rocks! Customer service is the priority and there is none better... The Vault is my only go to source and I could not be happier! Best regards, Mikie. ???
Jack @ the vault is the man. Very helpful and great prices. Morriston55 rollitup.org
Quick, safe, discreet, good freebies
very paranoid buying seeds cuz the feds watchin everything but i took a shot. heard good things about the vault so y not.took 5 days which is super fast got my seeds ina brown plain box . had to sign but hell.overall 10 there awesome u wont get caught thats all u need to know. #dicksoutforharambe!
Just recived seeds in original packaging. Sat in customs for a few days. Total time from order to received at 8 days. Seeds are sporting already
The vault is the best of the seed banks, I had problems with an order that was caught in customs for weeks, when I contacted The Vault and explained the problem Jack didnt waste anytime getting another order moving my way. If your dealing with anyone other that Jack your probably not receiving the best customer service this industry has to offer, I will only order from the Vault from this point forward. JACK your on TOP, the VERY BEST, #1 with a bullet. Dont trust your order to anyone else, Jack has your back!!!! Thanks again Jack and enjoy reading HEAVENS TALE Im send it today! Your new Buddy from TEXAS Mike
Ive ordered from this company a few times and every time the product was at my door within 5 days; which is ridiculous fast from Scotland to Texas in the U.S.. Most of their prices are low to cheap in comparison to other seed banks, unless you get a high THC level seed and then their prices are about the same as any other seed bank. But what puts them over the top in comparison to other seed banks is their customer service which has remained unmatched in comparison to any company that I have dealt with throughout my entire life. I t would be safe to assume that no other company has illustrated or demonstrated such stellar care of the needs and wants of their customers satisfaction. If you are in search of a perfect seed bank, this is it!
Ordered my seeds Friday being delivered today good customer service very helpful would highly recommend this company many thanks Lee
This company is top notch! It is pretty rare these days to find a company that will make a promise and then actually back it up. Jack and crew at The Vault, have gone out of their way to make sure I got what I ordered! I was a first time client and placed my order. I live in Texas, so I expected it might take a bit longer than usual. Ordering was simple and fast, I recieved my tracking info the next day from Jack and sat back and waited for my souvenirs to arrive. Sadly my order has decided on a extended holiday in Chicago!?!? I called Customer support and got Jack on the phone gave him my tracking info and he took a look and told me he would ship out a replacement. I received my replacement order today and they even tossed in a little something extra for my time and trouble. On a scale of 1 to 10, The Vault rings in at 11! I am sure even Nigel Tufnel would agree with that statement. These folks are the real deal!
I Placed an order from the vault.Shipped in 2 days. Received my order in about a week.Was i happy NO. Customs tape on package. E Mailed the vault. 2 Days later they reshipped my order. Received it in about a week.Now extra happy. Great customer service.My thanks to the vault.
First time buyer just got my order. Seemed like very fast delivery. And I am putting it to work right now. Fantastic seedbank RECCOMENDED.
Dont know what the germ rate will be but I can tell you that in my opinion they are the best out there while its true I have not ordered from every place I have many these guys are no joke never had better service great deals and freebies and 2 or 3 times faster than anyone previously ordered from. thank you vault And George Seeds
Just need more companies thats all with this company I have to say.
and my last they claim to be the cheapest but in the end you will end up paying more and the seeds are garbage
Extremely fast shipping. Got it in under 1 week. This was the fastest shipping of the three seed banks I have ordered from. These guys know what they are doing and they dont charge you a ridiculous stealth shipping fee to do it. Seed was dated very fresh from ACE and I have had excellent results with Ace seeds before so I dont expect any problems. Seed prices were good also. All emails were answered quickly and they had a user friendly payment method that worked which is rare.
Awesome service and great selection.
I have used The Vault on a number of occasions, and each time I receive great service. When I looked at the Vault website for the first time, I was surprised by the amount of fine quality seeds they had for sale. The website is user-friendly and provides buyers with the information needed before they would likely make a purchase. The Vault is very professional with great customer service. I would surely and have referred The Vault to my friends.
recieved order the next day and had more free seeds than the site said, all germed so very happy and ill use again
Seeds came packaged badly. Guys denied everything when I called them. No more.
The strains they reccomended were terrible. All the auto-flower varieties produced small weak buds, and only 50% of the seeds germinated. The females seeds germinated at about 25% and produced small weak plants. Compared to the seeds I normally get from Amsterdam everything was terrible. And to top it off some jerk there named Jack sent me a vulgar obsenity laced message in response to my questions about the problems. Not to mention their prices are way high. Never again!!!
Perfect service. George was very helpful
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